Changes within a company only succeed when leaders encourage their employees to actually change their behaviour. Leaders therefore need profound knowledge about the reactions that change processes trigger on a human and emotional level and how these mechanisms influence strategic success.
In this training session, leaders in change situations learn about the psychological processes, which changes can produce in people. They are able to deal with employees‘ resistance constructively and expediently. They can communicate changes effectively in individual conversations and group scenarios and deal with the emotions of those concerned in relation to the company. They are in a position to transmit the company‘s vision in such a way that employees understand and follow this vision.