1. Personal data and their use
In the following cases we require personal data:
at the order
when using our online offerings and products
when using our communities and forums
the subscribe / unsubscribe to newsletters
while contacting us - in order to offer comfort and safety functions in our stores
We store personal data primarily at business and ordering processes. For this purpose, we give personal data to third parties who act on behalf of or for Neuland Partners for Development & Training GmbH & Co. KG (§ 11 BDSG, so-called order data management). These are, for example, suppliers, who send you information about Neuland Partners for Development & Training GmbH & Co. KG. These companies are not authorized to use the classified information released by us for purposes other than those about which we inform you in this declaration. In exceptional cases (eg. at sustainable payment default or concerning order behavior), we maintain for the purpose of credit check an address and credit data exchange with the Creditreform (www.creditreform.de).
The processing and use of personal data is possible for the exclusive personal access to the registration processing or access to the Participant Portal to set and change, for example, individual user settings in particular. The access to this information is protected by a personal customer login and password.
To prevent the misuse of our internet services, communities and forums, we store a variety of information when you visit our Internet offers (such as the IP address, time and duration, operating system, browser, page view).
Note: You can prevent the collection, processing or use of your personal data for purposes of advertising or market and opinion research at any time by sending an informal message to
Neuland Partners for Development & Training GmbH & Co. KG
After receiving your objection or revocation, these data are no longer used for advertising, market and opinion research purposes.
2. Responsible party and transfer of data to third parties
Neuland Partners for Development & Training GmbH & Co. KG is responsible in terms of the BDSG. A disclosure of personal data within Neuland Partners for Development & Training GmbH & Co. KG and to contract service providers (suppliers, letter shops) as data processors will only take place after the provisions described herein and exclusively earmarked. A transfer of personal data to other third parties – other then referred to in this declaration - outside Neuland Partners for Development & Training GmbH & Co. KG does not take place.
3. Security of data
To protect the personal data of our customers, we use a secure online transmission method, the so-called "Secure Socket Layer" (SSL) transmission. This transmission method is supported by most browsers. All information transferred with this secure method is encrypted before it is sent. Your personal data will be processed solely on protected, by security technologies and according to industry-standards (eg. as firewalls, password protection, access control, etc.), data centers and computers. We only retain personal data for as long as this is necessary for the purposes for which it was collected or to satisfy legal requirements on reporting or document retention.
Please note in this context that the employees / inside of Neuland Partners for Development & Training GmbH & Co. KG are not entitled to retrieve your password from you nor by telephone or in writing. Therefore never tell your password in case you receive such a request. Please note the security of your own data when choosing your password, according to the generally known rules and do not transmit passwords by e-mail, but make these changes online within our website.
4. Inspection of files and fixes
According to the Federal Data Protection Act you have a right to free information about your stored data, and a right to rectification, blocking or deletion of this data. Excluded is data, where correction, blocking or deletion conflicts with legal, statutory or contractual retention periods, as well as data required for the establishment, content or change of your contractual relationship with us or must be saved for accounting purposes.
If you have questions about the handling of personal data, contact our Privacy Officer
Neuland Partners for Development & Training GmbH & Co. KG
Data protection officer
5. Sending of collected data to third parties
6. Use of personal data for the sending of newsletters
Neuland Partners for Development & Training GmbH & Co. KG collects and uses your personal data, in particular your name (first and last name), your address, your phone number, your e-mail address, your date of birth, your interests, further information of our products, special offers, such as Birthday Mailings or customer surveys and general customer information. The submission can be made via e-mail or via the classic postal route.
7. Social Networks
In our Internet are browser plug-ins and links integrated of social networks (eg Facebook, XING, Linked In, Google etc.). These social networks are exclusively operated by third parties which have their registered office partly outside the EU or the EEA - an adequate level of data protection according §§ 4b, 4c BDSG is therefore not given. The browser plug-ins and links are indicated with logos or other indications in our Internet offerings.
When you visit our Internet site, which contains such a browser plug-in, a connection between your computer (browser) and the servers of the respective social network is established. In this way, the information that you have visited our website, is forwarded to the social network. The visit of our website will then, if you are logged on to your account and the social network or to log in during the visit of our website, assign to your account. By interacting with browser plug-ins or links, for example by pressing a "Like" button or leaving a comment submitted, this information will be transmitted to the respective social network and stored there. This data transmission can be prevented by logging out of your account (the social network) prior to the visit of our website.
Purpose and scope of data collection through social networks as well as further processing and use of your data, your rights and settings options for protecting your privacy please refer to the respective privacy policies of the operators.
8. Mobile Devices
As a precaution, we inform you, that in the use of our websites and services through so-called Mobile Devices (Smartphones, mobile phones, tablets, etc.) precise location information may be used and passed on, including the geographical location of your mobile devices. In addition, more data can be collected, processed and used under the conditions of your respective telecommunications provider.
9. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "Cookies", text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a server of Google in the US and stored there. In case of activation of IP anonymization on this website, your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the US and shortened there. On behalf of the operator of this site Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other with website and internet related services to the website operator.
For more information, see tools.google.com/dlpage/gaoptout or under http://www.google.com/intl/de/analytics/privacyoverview.html (general information about Google Analytics and data protection). We remind you that on this website Google Analytics code "gat._anonymizeIp ();" has been expanded to to ensure an anonymous collection of IP addresses (so called IP-masking).
10. training, consulting, coaching, moderation
For the conduction of training, consulting, coaching and facilitation, we collaborate with freelance trainers, consultants, coaches and facilitators. If you have booked binding measures, we give the necessary appointment to the respective trainer, consultant, coach or moderator and send your registration and event data to the relevant external partners. The committed external partners is committed by a framework agreement to comply with the provisions of the BDSG and to confidentiality and will use the data only for the appointment and conduct of the booked measures. This may include technical support services belonging to the software and hardware used by external partners. In performing this service, you can choose to communicate by phone or Web conferencing tools of the external partner. Both communication channels are offered by external partners in their own responsibility. In case you do not agree with the use of web conferencing tools inform the external partners directly with the initial contact.
11. hyperlinks to other websites
Some of our Internet offers contain hyperlinks to other websites that are not operated by Neuland Partners for Development & Training GmbH & Co. KG. We do not monitor these sites and are not responsible for their content nor their privacy practices.
Date of statement: Januar 2017